IT'S A SHOPPING STANDARD, AND NOT JUST A DISCOUNT CARD!

Each WEBOCARD Online Shop covers essential consumer requirements and follows best practices. That guarantees a certain quality of the services, as well as consumer protection, and creates mutual loyalty between the customer and retailer.

BASIC CONSUMER REQUIREMENTS COVERED BY EVERY WEBOCARD SHOPS
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The shop offers Next Day Delivery (at least in the country of origin)
The shop accepts two or more payment methods
The shop guarantees return and exchange for at least another 14 days after the order
The website works under secure SSL connection.
All products on the website are well described, including their origin and authenticity
The retailer always sends email notifications at all the key order statuses
At Check Out stage, the shop presents detailed information about the order value - total amount, including any extra costs for delivery or payment charges (if applicable). The final amount to be paid is clearly stated - without any needs of additional calculations by the customer or extra value added at the point of actual transaction.
Customer care response time is no more than four working hours after an order has been made (in accordance to shop working hours and its official business schedule)
The Online Shop offers detailed information about any aspect of shopping from there, terms and conditions, retailer legal information, and any other terms and regulations related to retailer-consumer relationship, including:

- General Terms and Conditions
- Clear and concrete terms, methods and prices for delivery
- Detailed information about payment methods
- Detailed information regarding Returns, Exchanges, and Refunds
- Information about the legal entity representing online stores, including company name, registration number, business address, etc.
- Customer care contacts, including a phone number, business address and other related information, and not just a simple feedback form.
- Detailed product's warranty terms description (if applicable)
- Privacy Policy
- Order making guidance

and any other significant information regarding the shopping experience, consumer rights, and their possible obligations.

Enquiry about the program

Are you an owner or representative of Online Retail Business?
If so, and you are interested in joining the Web-O-Card program, please fill in the form below. We'll review your information, and our representative will contact you in a short term.

Please choose origin country of your business: